Style & Heritage

BLACK in STYLE

FAQ's

  • Christmas Delivery & Returns

    Christmas Delivery & Returns

    Find out more about our Christmas delivery and returns service including: UK delivery prices, dates and and options International delivery prices, dates and options Extended returns period - January 31st 2025
  • What Delivery Options Do You Offer?

    What Delivery Options Do You Offer?

    Find out more about our delivery options and services including: UK Delivery Options & Prices USA & Canada Delivery Options & Prices Australia & New Zealand Delivery Options & Prices European Delivery Options &am...
  • Returns & Exchanges

    Returns & Exchanges

    We offer all our customers a 30 day no quibble returns period and our UK customers free returns on any order
  • How Do I Return an Order?

    How Do I Return an Order?

    Find out more about how to return your order to us for an exchange or a refund for both UK and International customers
  • How Is Gift Wrapping Presented?

    How Is Gift Wrapping Presented?

    If gift wrapping is not your forte, or you just hate doing it, let us professionally wrap your gifts. First in tissue, then in a lovely fabric pouch, then into a gift box tied with ribbon for just £6.95. You can add a personal message. Y...
  • How to Add a Promo Code on a Mobile

    How to Add a Promo Code on a Mobile

    See how to to add a promotional code to your order when shopping on your mobile in 3 easy steps.
  • How Much is UK Delivery?

    How Much is UK Delivery?

    Find out more about our UK delivery options and services including: Standard Delivery Express Delivery Next Day Guaranteed Delivery
  • How will i know when my order is on it's way?

    How will i know when my order is on it's way?

    You will receive an email from black@black.co.uk notifying you when your order has been dispatched.
  • Will I Have to Sign For My Delivery?

    Will I Have to Sign For My Delivery?

    Next Day Guaranteed & International orders will require a signature on arrival
  • When will you dispatch my order?

    When will you dispatch my order?

    We will dispatch your order the same day if it is placed before 4pm (GMT).